Privacy Policy

Information We Collect

Information you provide

When you place an order, we collect the details needed to process and deliver it, such as your name, phone number, delivery address, city, and order details. You may also provide an email address or delivery notes. If you contact us, we receive the name and contact details you provide along with the contents of your message.

Basic technical information

When you visit the website, technical information such as your browser and network address may be processed by our website infrastructure to deliver pages, protect the service, and help prevent misuse. We do not use Shopify to operate this store.

How We Use Your Information

• To confirm, prepare, deliver, and provide updates about your order.
• To respond to questions and provide customer support.
• To maintain website security and detect or prevent fraud and misuse.
• To meet applicable legal and business record-keeping requirements.

Our current checkout offers Cash on Delivery. We do not ask for or store credit card numbers through checkout.

Sharing Your Information

We do not sell your personal information. We share only the information needed with service providers that help us operate the website, manage orders, and deliver parcels. We may also disclose information when required by law or when necessary to protect our customers, business, or legal rights.

How We Protect Your Information

We use reasonable administrative and technical measures to protect the information we handle. No website or electronic storage method can be guaranteed completely secure, but we work to limit access to information to what is needed to run our store and support our customers.

Data Retention

We keep order and support information for as long as needed to fulfill orders, provide customer service, maintain business records, and meet applicable legal requirements. You can contact us to ask about your information or request its deletion, subject to any records we are required or permitted to retain.

Your Choices and Requests

You may contact us to ask what personal information we hold about you, request a correction, or ask us to delete information where applicable. We may need to verify your identity before completing a request.

Changes to This Policy

We may update this policy when our practices or applicable requirements change. The latest version will be published on this page.